Shipping Policy
🚚 Shipping Policy
WhiskeyPrice.in
⚠️ Important Notice
Alcohol delivery is subject to state laws and regulations. Age verification (18+) required at delivery. We do not directly sell or ship alcohol products.
Effective Date: September 18, 2025
Service Information
📋 Important Clarification
WhiskeyPrice.in is primarily an information platform. We provide whiskey pricing data and connect customers with authorized retailers. Direct alcohol shipping may not be available in all areas due to legal restrictions.
Legal Compliance
State-wise Regulations
Alcohol shipping and delivery laws vary significantly across Indian states:
- Permitted States: Some states allow home delivery through licensed retailers
- Restricted States: Many states prohibit alcohol home delivery
- Dry States: States with complete alcohol prohibition
- Special Permits: Some areas require special licenses for delivery
Age Verification Requirements
🔞 Mandatory Age Check
- Valid government ID required at delivery
- Minimum age: 18 years (varies by state - some require 21+)
- Delivery person will verify age before handover
- Orders will be refused if valid ID not provided
- No deliveries to minors under any circumstances
Delivery Areas
Available Locations
Delivery availability depends on:
- State alcohol laws and regulations
- Local municipal permissions
- Retailer delivery network
- Excise department approvals
Non-Delivery Zones
- Dry states (Bihar, Gujarat, Nagaland, etc.)
- Areas without licensed retailers
- Locations prohibited by local authorities
- Remote areas outside delivery network
Delivery Process
Order Fulfillment
- Order Placement: Through authorized retailer partners
- Verification: Age and address verification
- Preparation: Order processing by licensed retailer
- Dispatch: Secure packaging and transportation
- Delivery: ID verification at doorstep
Delivery Timeframes
⏰ Estimated Delivery Times
- Same Day: Available in select metro cities (subject to availability)
- 1-2 Days: Major cities with licensed delivery networks
- 3-5 Days: Tier-2 cities and towns
- 5-7 Days: Remote areas with delivery access
Delivery Hours
- Standard Hours: 10:00 AM - 8:00 PM
- Weekend Delivery: Subject to state regulations
- Holiday Restrictions: No delivery on certain religious/national holidays
Packaging and Handling
Safe Packaging
- Secure, leak-proof packaging materials
- Temperature-controlled transportation where required
- Discreet packaging to maintain privacy
- Proper labeling as per excise requirements
Quality Assurance
- Products sourced only from authorized distributors
- Proper storage conditions maintained
- Expiry date verification before dispatch
- Sealed bottles/packages only
Delivery Charges
💰 Shipping Costs
Delivery charges vary based on:
- Distance from retailer to delivery address
- Order value and weight
- Delivery speed (same-day, express, standard)
- Special handling requirements
Failed Delivery
Common Reasons
- Age verification failed
- Invalid/incomplete address
- Customer unavailable
- No valid ID provided
- Refused by customer
Retry Policy
Failed deliveries may be attempted again subject to retailer policy and additional charges.
Returns and Exchanges
🚫 No Returns Policy
Due to the nature of alcohol products and legal restrictions, returns and exchanges are generally not permitted except in cases of:
- Damaged products during transit
- Wrong product delivered
- Quality issues (manufacturing defects)
Customer Responsibilities
- Provide accurate delivery address and contact information
- Be available during estimated delivery time
- Present valid government-issued photo ID
- Inspect products upon delivery
- Report any issues immediately
Contact Information
📞 Delivery Support
Email: support@whiskeyprice.in
Primary: whiskeypriceofficial@gmail.com
Telegram: @whiskeypriceofficial
Phone: Coming Soon
Support Hours: 9:00 AM - 8:00 PM (Mon-Sat)